“In Australia, directing someone to do something in a certain way will often not work well in many instances. Success is more likely if the person understands the reasoning and has been part of the decision-making. In Australia, people expect a great deal of consultation and communication and this is an feature of our safety laws. I have worked in other cultures where the ‘norm’ is for supervisors to be very directive and the workers simply do what they are told. Sometimes this is best and necessary, sometimes it does not result in the best safety practice particularly when working with more educated/competent/experienced people.”