From The UK about SPAIN

“When on a due diligence visit to a Spanish turbine supplier, during a lunchtime conversation the sales manager told they found working with French customers quite challenging because “they keep referring back to the contract and insisting on following the letter of the contract” – the implication being they preferred to manage the relationship on trust and an inherent understanding that everyone understood what was required of them. To a northern European this seems absurd, and trust comes from knowing that expectations are clearly defined in advance and adhered to thereafter.”