“The cultural diversity of our employees is a fact; more than 50 nationalities sharing the same environment and workspace. In this context, I decided to participate in the “open” course taught by Jean-Philippe Charles; I wanted to meet him in person and have the opportunity to assess the course from a of Human Resources perspective. The experience was very positive, exchanging views and ideas with participants from other companies. We worked together with Jean Philippe to set up a course for our “Committee for Diversity”. Learning to manage diversity effectively is undoubtedly a key skill for Citi”.

Irene Rodríguez
Human Resources Director
Citi-Barcelona Service Center
Barcelona – Spain

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