“Standard” Intercultural Course
To increase the trainees’ cross-cultural competence so that they can improve their work / business relationships with people from other cultures.
Después del curso, los participantes:
After the training, the trainees will:
– Know the most significant cultural differences (see below)
– Understand better the cultural logic behind each cultural preference.
– Know the strengths and weaknesses of each.
– Have tools to work and/or conduct business more effectively with people from other countries.
Cultural dimensions analyzed in the workshop:
- Identity: individual o collective
– Communication styles (sincere or diplomatic)
– Decision making process
– Blame and rewards
- Attitude towards the unknown
– Enthusiasm for innovation or preference for stability.
– Thinking patterns: inductive or deductive
- Vision of time:
– Priority to the schedule or to the personal relationships
– One task or several tasks at the same time
– Orientation: past, present or future
– Orientation: short, medium or long term
- Power distribution
– Hierarchies: superiors and subordinates
– Leadership styles
– Level of formality
- Norms: rigid or flexible
– The business contract
– The price
- Initial trust
– High or low
- Involvement in workplace / business
– Personal o impersonal
– Divide between work and private life
– A “good” business presentation
– Starting a negotiation
- Expression of emotions:
– Communication: expressive or controlled
– Interruptions: tolerated or avoided
– Silence and humor
– Non verbal communication
- “Masculinity” or “Femininity”:
– Gender roles
– Values: Productivity or Quality of life
– Be strong or be tender
The optimal duration of this course is one day but an interactive lecture (4-5 hours) is also proposed.